Fw: [CR]Broken Campy parts


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From: "Steve Neago" <questor@cinci.rr.com>
To: <classicrendezvous@bikelist.org>
Subject: Fw: [CR]Broken Campy parts
Date: Fri, 17 May 2002 07:00:00 -0400


Sorry Dale, please sign me as

Steve Neago
Cincinnati, OH


----- Original Message -----
From: "Steve Neago"
To:
Cc:
Sent: Friday, May 17, 2002 6:48 AM
Subject: Re: [CR]Broken Campy parts



> I believe that Richard Sterino at Campy was saying that any abuse of Campy
> equipment (i.e. wrecks or crashes) cancels warranty and causes safety
> concerns. The warranty apparently applies to non-standard failures that are
> ***not*** caused by normal wear and tear.
>
> Yes, I believe that Campy has altered the rules for warranty since the #17
> catalogue, but proving they did it would be difficult and expensive in
> court. Campy would likely settle out of court for parts that could be
> proved to be covered by warranty, but significant personal costs would be
> incurred
>
>
> ----- Original Message -----
> From: <NortonMarg@aol.com>
> To: <classicrendezvous@bikelist.org>
> Sent: Friday, May 17, 2002 12:17 AM
> Subject: [CR]Broken Campy parts
>
>
> > I have 3 right crank arms with cracks, a 175 with one, a 177.5 with 2 and
> a
> > 170 with 2. 3 high flange hubs with cracked flanges, 1 pedal axle broken
> at
> > the root of the thread and one clamp on front derailleur with the fixed
> > (non-hinged) clamp broken. We won't even list the little stuff. I still
> use
> > all Campy except for bbs and headsets. Dale is right though, when these
> > cranks were sold, it was "lifetime" warranty. They moved the goal posts.
> > Expecting me to provide original receipts? I live in a warehouse full of
> ALL
> > of my 20 to 30 year old receipts for everything I ever purchased, just
> like
> > they do.
> > Stevan Thomas
> > Alameda, CA