This is the part that slays me. I've received it from so-called "Safe Harbor" in other matters:
"Although we are unable
> to provide you with follow up information regarding the result of our
> investigation, we do take these offenses very seriously. We work hard to
> see that appropriate action is taken against those responsible."
Translation: You have no freaking idea if ebay did sh*t about your complaint or concerns. Typical ebay. They want all the benefits and NONE of the responsibility.
John Dunn in Boise
(KMM68805518V43984L0KM)
> I received a note from an ebay-looking sender, which actually was an aol
> account.
> It mentioned going to a 'secure' website' to verig\fy info because there
was
> suspicious activity. Well, there was suspicious activity bcause a good
friend
> or two and my sister have my info and are authorized to bid.
> I queried several ebay buddies and most agreed it was a scam, and one said
to
> report it to the safe harbor at eBay , and received the reply below.
> Crazy world, ain't it?
>
> Larry Black
> Safe Harbor, USA
>
> In a message dated 1/8/03 11:43:02 AM Eastern Standard Time,
> SafeHarbor@eBay.com writes:
>
> >
> > Hello,
> >
> > Thank you for writing regarding the email you received that appeared to
> > be from eBay.
> >
> > Recently, our members have been receiving a rash of fraudulent emails
> > that appear to be coming from eBay, PayPal, Half.com and even Billpoint.
> > These emails may claim that you won a prize, ask you to "log in" to your
> > account, "verify" your information, accuse you of having a corrupted or
> > frauded account and some even threaten suspension. First let me begin by
> > telling you that these emails are not being sent by eBay. Let me assure
> > you that eBay will NEVER ask for sensitive financial information,
> > including passwords, in an email format. Never be afraid of questioning
> > the validity of a suspicious email.
> >
> > If you have submitted information on any website other than eBay, you
> > should immediately take steps to protect your information. First, start
> > by changing your eBay, PayPal or Billpoint password and the password
> > hint if there is one. Go to the site map page. Under the services
> > heading, scroll down to the "My eBay" section. There is a link there to
> > change your password and hint. If you find that your account password
> > has since been changed without your consent and you are unable to change
> > it back by using your password hint, you should contact us immediately
> > by replying to this email.
> >
> > Next, we recommend that you contact the applicable financial companies
> > associated with the information you provided. You may also write back
> > for a detailed list of agencies to help get you started in recovering
> > your information. If you have an eBay seller's account, please be
> > assured, if another person was to gain access to your eBay password,
> > your credit card and bank information will remain safe on our site.
> > Sensitive billing information cannot be accessed using your User ID and
> > password. Information previously supplied may be updated but cannot be
> > retrieved or viewed by the user.
> >
> > Our members report a variety of these fraudulent emails daily. When it's
> > a first report, we will usually ask you to send us the headers of the
> > email. If you so desire, you may send a copy of the email you received
> > to us at spam@ebay.com. When we receive a report, we quickly notify our
> > Fraud Legal Team for an aggressive investigation. Although we are unable
> > to provide you with follow up information regarding the result of our
> > investigation, we do take these offenses very seriously. We work hard to
> > see that appropriate action is taken against those responsible.
> >
> > Fortunately, in most cases we are able to contact the hosting web site
> > and have these fraudulent sites shut down before most members even have
> > a chance to submit information. Most hosting websites do not review the
> > pages that are posted to their site, but they will close down fraudulent
> > pages when they are reported. Sadly, this is not always the case, but we
> > still continue our investigation. Please keep in mind that eBay is not
> > associated with any legislative or police authorities and we rely on the
> > same agencies you do to pursue these fraudulent entities.
> >
> > Currently we believe that the majority of these emails are being sent to
> > members that have "exposed" their email address on the site or are using
> > their email address as their eBay User ID. If your user ID is currently
> > your email address you may change it by following the instructions
> > below:
> >
> > * Click on the site map link located at the top of any eBay page
> > * Under the 'Services' section heading, click on 'Change my User
> > ID' and follow the instructions on that page
> >
> > (Just so you know, if you change your user ID, your feedback profile
> > will not change. It will follow you seamlessly to your new ID. However,
> > you will have a set of "shades" next to your new ID to alert members to
> > the change. )
> >
> > If you have ever used your email address as your eBay User ID and you
> > have received spam, then there is a good chance your email address has
> > already been harvested. Simply by changing your User ID will not remove
> > your email address from spam circulations. If this is the case, you may
> > need to obtain a new email address altogether.
> >
> > Next, if you are a seller and have used the automatically inserted
> > PayPal logo into your auctions, you have "exposed" your email address.
> > This button allows anyone (including spammers) to click on the "Pay Now"
> > button of a closed auction. This will take you to a PayPal page that may
> > display your email address. Since eBay only recently acquired PayPal, we
> > were not aware of this breach. It has been reported and I expect that it
> > will be escalated quickly.
> >
> > Even if you did not enter any information, you may want to check out
> > some of these helpful fraud prevention and anti-Spam sites below:
> >
> > http://spam.abuse.net
> >
> > http://spamcop.net/
> >
> > http://mail-abuse.org/
> >
> > http://www.usdoj.gov/
> >
> > More information about eBay account security can be found at the
> > following links:
> >
> >
> >
> > http://ebay.com/
> > 8
> >
> >
> >
> > http://ebay.com/
> >
> > If you should receive another email like this in future, please
> > re-submit your concern through our web form using the link below:
> >
> > http://ebay.com/
> >
> > Again, thank you for your efforts to help keep eBay a safe place to
> > trade. Please let me know if you will require additional information or
> > assistance.
> >
> >
> >
> > Regards,
> >
> > Cheri
> > eBay SafeHarbor
> > Investigations Team
> > ______________________________
> > eBay
> > Your Personal Trading Community (tm)
> >
> > *******************************************
> >
> > Important: eBay will not ask you for sensitive personal information
> > (such as your password, credit card and bank account numbers, Social
> > Security numbers, etc.) in an email. Learn more account protection tips
> > at:
> >
> > http://ebay.com/
> > _____________________________________________
> >
> > For our latest announcements, please check:
> >
> > http://ebay.com/
> > _____________________________________________
> >
> > In order to better serve you, we'd like to occasionally
> > request feedback on our service. If you would rather
> > not participate, please click on the link below and send
> > us an email with the word "REMOVE" in the subject line.
> > If that does not work, please send an email to the
> > email address below. Your request will be processed
> > within 5 days.
> >
> > mailto:cssremove@ebay.com
> >
> > *******************************************
> >
> > Original Message:
> >
> > From: <ABikie@aol.com>
> > To: eBay Safe Harbor <SafeHarbor@eBay.com>
> > Subject: Fwd: 'eBay Verification'
> >
> > In a message dated 1/6/03 1:17:45 PM Eastern Standard Time, A Bikie
> > writes:
> >
> > >
> > >>>
> > >>
> > >>Dear eBay Member,
> > >>
> > >> We've been having difficulty with your eBay Service due to recent
> > >>excessive suspicious activity. We understand that your account has
> > been
> > >>hacked recently, and we are doing everything we can to prevent
> > further
> > >>mistakes such as this to happen.
> > >>
> > >> In order to further verify the authenticity of this account, we must
> > have
> > >>you verify the information listed on the secure >>