Re: [CR]PayPal and German eBay Purchases

(Example: Framebuilders:Jack Taylor)

Date: Sat, 31 Jan 2004 17:38:15 +0100 (MET)
From: "kim klakow" <Akimbo71@gmx.net>
To: "jerrymoos" <jerrymoos@sbcglobal.net>
References: <031801c3e816$55f3a020$efddfea9@mooshome>
Subject: Re: [CR]PayPal and German eBay Purchases
cc: classicrendezvous@bikelist.org

I´ve always gotten the drugs I ordered from BC very fast. I send him flight manuals every once in a while, too.

kim klakow berlin, mother of all cities, Germany


> I waited 29 days to see if the mail was just slow, then filed the
> complaint
> just before the deadline. A week later the parts still hadn't arrrived,
> but
> I was informed that my money had been refunded, or at least most of it..
> 30
> days plus one week is a bit over 5 weeks.
>
> Considering the very long shipping from Europe, PayPal should allow more
> time to file a complaint. If one gives the seller the benefit of the
> doubt
> and waits 5 or 6 weeks before filing a complaint, then it will be too late
> to file with PayPal. I don't expect either of my purchases will ever
> arrive, but there may be cases where one files a complaint at the
> deadline,
> then the goods eventually arrive. In the unlikely event that occurs for
> me
> I will of course refund the refund.
>
> This deadline puts buyers in a predicament. When one has waited 29 days
> with no delivery, one must decide whether to trust the seller or file a
> PayPal complaint. In the case of these two sellers, it was my first
> purchase from each of them, and one had been the source of many past
> complaints from other buyers, so filing the complaints was a no brainer.
> By
> complete contrast, it has now been about 30 days waiting on an order from
> Renaissance Cycles, but I would never dream of filing a compalint. The
> difference is that, not only is BC a list member, but his reputation is
> impeccable. I've probably made a dozen purchases from him, often for $500
> or more each, and never been anything other than delighted. He also
> reassures buyers through excellent communications. He cautions US buyers
> that shipping can take 3 to 4 weeks, and if there is a long delay, he
> responds to emails.
>
> Shipping from Holland has been slow for a couple of years. Early last
> year
> BC advised me that US Customs seemed to be especially scritinizing parcels
> >from Holland to retaliate for what the US viewed as a lack of cooperation
> by
> the Dutch authorities in suppressing the international drug trade. Later,
> that blew over and deliveries from Holland improved, but now Holland and
> Germany are again experiencing long delays, evidently related to terrorist
> concerns. Oddly, parcels from UK and Denmark still arrive promptly.
> Maybe
> US Customs believes that terrorist activity is more prevalent in some
> European nations than in others, or maybe it's just that parcels from
> different countries enter the US at different points.
>
> Regards,
>
> Jerry Moos
>
> ----- Original Message -----
> From: "WD Baseley" <wdb@pobox.com>
> To: <classicrendezvous@bikelist.org>
> Sent: Saturday, January 31, 2004 6:36 AM
> Subject: Re: [CR]PayPal and German eBay Purchases
>
>
> > At 09:52 PM 1/30/2004 -0600, jerrymoos ushered forth:
> > >Well, the eBay saga continues. After the previously posted problems
> with
> > >Cyclo_Network, I also failed to receive any goods 5 weeks after paying
> > >another German seller, charley's-auktionen. The seller claimed no
> > >responsibility because I had not paid for insured shipping, and stated
> he
> > >had shipped on Dec29, but offered no proof. I again filed eBay and
> PayPal
> > >complaints just before the 30 day PayPal deadline. I received notice
> today
> > >that PayPal had determined the seller was at fault and had obtained a
> refund
> > >of $153 of the $160 price.
> >
> > How did you manage to file a complaint within 30 days -and- wait 5 weeks
> > for shipping? You must have a Tarsus hiding in there amongst the bike
> bits ;-)
> >
> > I have made purchases from Charlys Auktionen in the past, and never had
> a
> > problem with delivery -- although shipping was always slow. With
> certain
> > overseas sellers I am accustomed to waiting weeks and weeks for items to
> > arrive, and Charlys is one of them.
> >
> > I wonder how much of the recent problem has to do with greater scrutiny
> of
> > packages arriving in the US from overseas. If that is a factor I also
> > wonder if packages from certain countries are scrutinized more, and/or
> if
> > the manner of packaging and the completeness of identification by the
> > shipper might play a role.
> >
> > rgds,
> > Dave Baseley, back into the single digit temperatures in Berks County PA
> >
> > _______________________________________________
> >
>
>
> _______________________________________________
>

-- Kim Klakow Diplom Grafik Designer Akimbo71@gmx.net +49172-1786481

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