[CR]A positive note on Velographics

(Example: Racing:Jean Robic)

Date: Fri, 2 Mar 2007 11:13:44 -0800 (PST)
From: "Peter Naiman" <hetchinspete1@yahoo.com>
To: classicrendezvous <classicrendezvous@bikelist.org>
Subject: [CR]A positive note on Velographics

Finally got ahold of Mike at Velographics. I didn't brow beat him for miscommunications, as that's not my style, but just inquired as to what happened to my project. He quickly found my file, and for some reason felt it had been completed. Not sure why he thought that, but that's not my point.

He apologized for not following up with me, and completing the project as planned. To almost quote Mike, my project slipped through the cracks and that's the reason for his apology. He's still got record of my art work and will get it to his printer next week for completion.

As for his lack of communication, Mike honestly told me he's extremely busy and tries to answer all emails spending as much as full day and one half each week to the point where it is borderline interfering with his production schedule.

Peter Naiman
Glendale, WI