Peter, whatever you do, don't send any item to the buyer until that payment has cleared your account, no matter how long it takes!! What you have is a "PENDING" payment and if you'll read PayPal's own note, it'll say not to send the item until the payment clears. A similar note goes to the buyer to so they should be aware of the situation not be mad at you.
Also, be sure you have delivery confrmation on your shipment. Don't send it without that and make sure you add insurance coverage too to cover YOU if a loss occurs because it's YOU that is responsible for the item until the customer receives it and says he's satisfied.
I would probably just wait the whole thing out and not try to cancel the sale because he could give you a negative feedback if you do try to cancel it. Then cross your fingers & hope that this eBay newbie with zero feedback is not a nutcase.
Mark Winkelman Dallas, Texas USA
-----Original Message-----
>From: ptengerdy@comcast.net
>Sent: May 22, 2010 1:13 PM
>To: classicrendezvous@bikelist.org
>Subject: [CR] Paypal Pending Payment - WWCRD?
>
>Last night I sold my NOS 1980 Alan frameset on eBay. The winning bidder has a zero feedback score and, as it turns out, is unverified with Paypal. The payment was received immediately, however Paypal is holding it for 21 days, pending buyer's satisfaction. It's a ridiculous policy but my point is not to debate that here. I sent a message to the buyer that given the zero feedback score, I simply cannot take the risk of shipping the bike to him (it is a he, I'm not gender neutralizing) until I've received payment in full. From the investigating I've done this morning (waaay too windy for a ride here), it seems Paypal is not giving either me or the buyer a lot of choice. My inclination is to refund the payment and either get payment from the zero bidder in another form (US bank check or USPS money order) or Second Chance it to the next highest bidder who has a 100% 870 score. Has anyone on the list run into this and if so, how did it get resolved? Off-list reply please unless y
o
> u think it benefits the CR community.
>
>
>Thanks,
>
>
>Peter Tengerdy
>Denver CO USA
>_______________________________________________
________________________________________
PeoplePC Online
A better way to Internet
http://www.peoplepc.com