Re: [CR]Broken Retro Crank Website

(Example: Framebuilders:Chris Pauley)

Date: Thu, 12 Apr 2001 17:32:02 -0400
From: "gregparker1" <GregParker1@compuserve.com>
Subject: Re: [CR]Broken Retro Crank Website
To: Brandon Ives <monkey37@bluemarble.net>
Cc: gregparker1 <110404.153@compuserve.com>, Chuck Schmidt <chuckschmidt@earthlink.net>, classicrendezvous@bikelist.org, John Quigley <eurocycle@hotmail.com>


Brandon:

I sorta hear you, but since they redesigned the crankarm to eliminate the stress riser (later, "double-bump" versions), and gave away a bunch as warranty parts (the infamous "11" and "21" parts?), it would be tough for them to say the problem never existed.

Of course, that wasn't the only spot they failed at. I've heard of more than one failure just above the pedal threads. That would be exciting if it happened under full load!

Greg Parker PC A2 MI

Brandon Ives wrote:


>That's because Campy always said our stuff never breaks and if it did it's
>your fault. You can't fix faults if you don't believe they exist and
>never see the parts. I've tried to return tons of stuff to Campy over the
>years and the only way to get a replacement was to go through the bikes
>maker. They've gotten better over the years, but they still won't admit
>that they built a massive stess riser into the NR and SR cranks.