Re: [CR]Campagnolo track hub warranty issue

(Example: Production Builders:Pogliaghi)

Date: Tue, 12 Jun 2001 22:19:25 -0400
To: Sheldon Brown <CaptBike@sheldonbrown.com>, fixed-gear@lists.davin.ottawa.on.ca, BOB List <internet-bob@lists.davin.ottawa.on.ca>, Classicrendezvous <classicrendezvous@bikelist.org>
From: "Harvey M Sachs" <sachs@erols.com>
Subject: Re: [CR]Campagnolo track hub warranty issue
Cc: Mario Zolin <tech-info@campagnolo.com>, <andrew.d.moore@btinternet.com>, <bikevint@tiac.net>, <enquiries@cyclesurgery.com>, <info@amclassic.com>, "Hope Technology" <info@hopetechnology.com>, <mailorder@gbcycles.co.uk>, <fixin@peak.org>, <cycles4@att.net>, <jdacey@businesscycles.com>
In-Reply-To: <v0421015eb74c40cd2999@[10.0.1.19]>


Funny, within the past month I acquired an old-style Campy HF track front hub with a crack in one web... No idea how it happened.

harvey sachs McLean VA

At 18:15 6/12/2001 -0400, Sheldon Brown wrote:
>I've always considered the Campagnolo Record track hubs to be the finest
>in the world. Unfortunately, it turns out that Campagnolo doesn't agree
>with me.
>
>Recent official communication from Campagnolo Technical and Product
>Information indicates that current production is too fragile and delicate
>for use on the road.
>
>Campagnolo considers using these hubs on the road to constitute "abuse"
>and "misuse" and plans to deny warranty coverage in the future for track
>hubs that have been used anywhere but on velodromes!
>
>You can see more details on this, along with a very scary photograph, at:
>
> http://sheldonbrown.com/harris/record-track.html
>
>I have never heard of any other track component being denied warranty
>coverage for on-road use.
>
>Despite Campagnolo's position, let me assure Harris Cyclery customers who
>have bought these hubs from us in the past, that even if Campagnolo won't
>stand behind them, we will, and will provide normal, reasonable warranty
>coverage for hubs that we sold.
>
>Sheldon "Coasting Is Bad For You" Brown
>+-------------------------------------------------------------+
>| I still feel that variable gears are only for people over |
>| forty-five. Isn't it better to triumph by the strength |
>| of your muscles than by the artifice of a derailleur? |
>| We are getting soft...As for me, give me a fixed gear! |
>| --Henri Desgrange, _L'Equipe_ article of 1902 |
>+-------------------------------------------------------------+
> Harris Cyclery, West Newton, Massachusetts
>Phone 617-244-9772, 617-244-1040, FAX 617-244-1041
> http://harriscyclery.com
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