Yes they did make a "warranty" crank, but to this day they won't believe it was a design flaw. I have a letter in storage from around '92 that states this. If I can find it I'll post it. They said the "double hump" was just the evolution of the design not the fixing of a problem. This letter and all my warrnty information came about from my talking to them about a track hub cone that was broken while new in the box. I don't know how, my only guess is when the locknut was tightened against the cone an internal stress killed it. I showed it to the Campy rep and he said it couldn't be one of their cones, even though it had all the Campy markings. I still have the cone somewhere too.
The break above the pedal eye I've only seen once, but the pedal hole itself breaking was fairly common. The only time I ever saw it happen in person was following a friend climbing up Snoqualmie(SP?) Pass outside of Seattle. I was really scary.
enjoy, Brandon"monkeyman"Ives
"Nobody can do everything, but if everybody did something everything would get done." Gil Scott-Heron
On Thu, 12 Apr 2001, gregparker1 wrote:
> Brandon:
>
> I sorta hear you, but since they redesigned the crankarm to eliminate the
> stress riser (later, "double-bump" versions), and gave away a bunch as warranty
> parts (the infamous "11" and "21" parts?), it would be tough for them to
> say the problem never existed.
>
> Of course, that wasn't the only spot they failed at. I've heard of more than one
> failure just above the pedal threads. That would be exciting if it happened under
> full load!
>
> Greg Parker
> PC A2 MI
>
>
> Brandon Ives wrote:
>
>
> >That's because Campy always said our stuff never breaks and if it did it's
> >your fault. You can't fix faults if you don't believe they exist and
> >never see the parts. I've tried to return tons of stuff to Campy over the
> >years and the only way to get a replacement was to go through the bikes
> >maker. They've gotten better over the years, but they still won't admit
> >that they built a massive stess riser into the NR and SR cranks.