[CR]OT: PhotoPoint's Excuse Letter

(Example: Framebuilders:Alex Singer)

Date: Fri, 20 Jul 2001 22:55:27 -0700 (PDT)
From: "Paulie Davis" <paulieflt@yahoo.com>
To: Classicrendezvous@bikelist.org
In-Reply-To: <F204bqfAj81EYtN3Isa000018ca@hotmail.com>
Subject: [CR]OT: PhotoPoint's Excuse Letter

For those interested, below is a portion of a post I was forwarded by a friend re the recent extensive downtime of PhotoPoint. (This friend lost hundreds of dollars on his many eBay auctions due to disappearing pictures, and had written them a scathing email.)

Paulie Davis Sunny Los Angeles

From: ceo@newsletter.photopoint.com Subject: Pantellic acquires PhotoPoint.com Date: Thu, 19 Jul 2001 08:17:58 -0300 (ADT)

<snip>

Many people have expressed fears about the future of PhotoPoint.com in light of the many closures, layoffs, and changes that are occurring at other photo sites. The recent changes at PhotoPoint.com ensure a long and stable future for the site and your photos.

Until now, PhotoPoint.com has been owned and managed by PhotoPoint Corp (USA), but developed and maintained by Pantellic Software Inc. Pantellic was the original creator of the site, and back in 1999, sold the intellectual property of the site to PhotoPoint Corp.

Pantellic Software is proud to announce that on July 17th, we re-acquired the rights to the site, allowing us to continue to develop and maintain the site as we have been, but also letting us set the future direction, based upon our daily contact with the membership. You can view our press release at:

http://ads.photopoint.com/j/Gateway?source=mo20010718&uid=1677381&id=bignews&redir=bignews

I would like to apologize for any uncertainty that our members may have experienced during the transition of ownership. Your photos, albums, and memberships were never at any risk of loss. The safety and integrity of our members' photos has always been, and will continue to be, our number one priority.

We want to assure our members that we will honour all existing paid memberships and trial accounts. In addition, in appreciation of your patience and loyalty during this period of uncertainty, we will be extending the term of existing paid memberships by two months.

<big snip: numerous further assurances, thanks for loyalty and continued apologies>

Paulie

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