In a message dated 5/22/03 12:21:42 AM Eastern Daylight Time, questor@cinci.rr.com writes:
<< I can recall the store manager at the time having to "horse trade" with other LBS to obtain a "correct" set of components to meet the byers expectation since Raleigh did not send the correct set.. >> Steve, I guess the bike boom did result in this happening more often than normally expected. Thanks for the anecdotal evidence to remind me of that. But isn't it telling that the customer expected, even defined the model they wanted by what the catalog listed? Why should it be any different now? And what other guide would we use to define "correct?" In an anal-retentive way, at least. <wink>
Ed Kasper Detroit MI I used to study those catalogs...now I couldn't tell an ITM vs Cinelli vs 3TTT if it wasn't marked.