Kim:
Excellent point. How a seller resolves less-than-perfect transactions is probably THE most important thing to review when looking over a seller's feedback. The rest is really secondary.
Regards,
Greg Parker Ann Arbor, Michigan a balmy 20 degrees F now!
> Date: Sat, 31 Jan 2004 19:03:55 +0100 (MET)
> From: "kim klakow" <Akimbo71@gmx.net>
> To: "jerrymoos" <jerrymoos@sbcglobal.net>
> Cc: GPVB1@cs.com
> Cc: classicrendezvous@bikelist.org
> Subject: Re: [CR] PayPal and German eBay Purchases
>
> I believe the neutral feedback is too often poo-pood upon.
> Somehow I get the feeling that all this "A++++" to "never again in this
> life, buddy" is so much without
> nuance that it is hard to pick out the qualified remarks. Reading some
> bidders/sellers negative feedbacks
> gives me the feeling that the other party is Mr. or Mrs. Anal, thus tending
> to disregard this feedback.
> Other positive feedbacks are so out there that they can´t be taken serously
> either; kinda like grade
> school, where everybody scores well.
> This is where the neutral comes in. I pay much more attention to these than
> all others. If there were
> problems but everything worked out to a satisfactory manner, hey, there you
> go. Or if the other party is
> a little confused, et viola.
> Buyers a lot of times have the feeling that they were deliberately tricked,
> before anything else, and
> immediately suspect the seller of wanting to harm them (I don´t really
> believe that most of them would
> give two squats what you think).
> I always try to do this in a manner that I would like to be treated in.
> Sometimes it doesn´t work out that
> way, because the opinions differ too much, but even those tend to get worked
> out. And, yes, there are
> some people out there that aren´t playing it straight, so you need to watch
> out. But to most peolpe there
> are things that are more important than ebay, especially if they are not
> full time sellers. I myself just
> had a kid and that led to some of my items being shipped a little later than
> usual. I informed the buyers,
> and it wasn´t a problem. A lot of times it is just a flow of information
> thing.
>
> my 2 euro-cents (2,25 us cents, that is)
>
> Well, the kid is awake, I´m off.
>
> ride on,
> kim "sometimes, sometimes not" klakow
> Berlin, germany