Re: [CR] PayPal and German eBay Purchases

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From: "jerrymoos" <jerrymoos@sbcglobal.net>
To: <GPVB1@cs.com>, <classicrendezvous@bikelist.org>
References: <9f.432a1150.2d4d6cef@cs.com>
Subject: Re: [CR] PayPal and German eBay Purchases
Date: Sat, 31 Jan 2004 15:49:20 -0600


How would you go about finding out what FB a seller has left for others? I think you can only leave feedback for a seller, right? Do you search for completed auctions where he was the buyer, then check feedback one by one?

There are a lot of reports, some posted on the Internet, about PayPal making unauthorized withdrawls from user accounts, then refusing to return the money or taking many months to do so. It seems that in most instances, this happens when a buyer files a complaint and PayPal agrees with the buyer and withdraws funds from the seller's account to refund the buyer's payment. I may even have benefitted from this as it is possible that is how I received the recent refunds in connection with my PayPal complaints. So as a buyer I am at considerably less risk. Also I don't know whether PayPal has actually made unauthorized or erroneous withdrawls from users' bank accounts, or only from their PayPal accounts.

But I was never comfortable with having my checking account linked to PayPal. In fact, the rather negative post I made about PayPal a few weeks ago was because I felt and still feel that Paypal deceived and manipulated me into doing this. They urge you to open an account with a credit card and never reveal (or maybe hide in small print) that this is only good for $1000 or so for all of eternity. Then, if you wish to continuing making purchases, you have to let them link to your bank account. In my case, I had just agreed to buy a bike and found I could not PayPal for it unless I "Got Verified" meaning I let them link to my bank account. I called them and protested at the time, but they sort of have a monopoly, especially if you want to buy eBay items from Europe. If I had known in advance about this and had more time to consider it, I would have set up a separate checking account just for this purpose. But they manipulated me into linking to my regular checking account, meaning that when I concluded this was a mistake, I had to close the connected savings and money market accounts, open new ones and a new checking account, order new checks, order a new ATM card, and transfer all but minimal funds out of the old accounts into the new ones. PayPal should have to clearly state before you sign up that you will be forced to link a bank account to purchase more than $1000 or so.

Now that I've gone through all that trouble to protect myself, I find that PayPal is a great convenience, and I have to admit they recovered most of my money on undelivered eBay items. But I still find their marketing practices deceptive, abusive, monopolistic and of questionability legality.

Regards,

Jerry Moos
Houston, TX


----- Original Message -----


HI Jerry:

Take a look at the FB he has left for others and you may get a better idea of what I mean by "interesting...." I think that most of the profane ones have probably been erased by now (that's one of the few cases where eBay will erase FB if you request it - the other notable one being the printing of personal contact info. such as your e-mail address or 'phone number).

BTW, IMO FB left for others is often more important than FB a seller has received. Precisely because many folks fear retaliation, they are often hesisitant to leave any FB at all when they should leave a negative, but when a seller "goes Postal" way more often than the number of times he receives bad FB, that's a huge red flag for me. I run away as fast as possible. Success on eBay is all about thorough research and doing your home work IMHO. Over a five- or six-year period, I have never failed to receive an item, nor has any of my items "gone permanently missing" that I've sold to others. Pick your trading partners very carefully and IMO you won't have many "surprises" at all....

Agreed somewhat on the PayPal comments (what do you mean by "looting users' accounts," though?) - my linked account is with an institution where I have no other accounts and has a very low running balance. It has been that way since day one. That's prudent "due care" risk management IMO.

A neutral FB is perfectly appropriate under certain (somewhat rare) circumstances IMO. Most neutrals are really negatives in disguise, though, so I count 'em towards my 1% bogey if I feel that they are legit....

IMO, never, ever bid on something if you don't know exactly what the shipping costs will be, unless you know and trust the seller. It's a recipe for disaster. Also, stay away form "all sales final, no returns" etc. etc. types of sellers. What are they trying to hide?

Some experienced sellers on eBay have as much as 10% (!!!) bad feedback. I find it unbelievable that even a newbie would work with them, but it's all part of the wacky world of eBay I guess. P.T. Barnum must be smiling somewhere....

Cheers,

Greg Parker the acronym king today for some reason.... NSW*

* not sure why. Not to be confused with New South Wales.

In a message dated 1/31/2004 12:37:19 PM Eastern Standard Time, jerrymoos@sbcglobal.net writes:

Well my street address is 18118 Widcombe, in Houston, so maybe the stuff has been dispensed to 78778 Widcombe, which would be about half way to San Antonio. I bought a couple of Mavic skewers from collalbo in Belgium. The auction made it appear he was located in the US, and didn't state the shipping cost, but then he invoiced for a high shipping cost, and when I questionned it he replied that shipping from Europe is expensive. He also couldn't resist complaining about the fall of the $ vs the Euro and blaming it on the US invasion of Iraq. It took a couple of weeks to receive the skewers, which after shipping weren't the good deal they first appeared. I will say he warned me about PayPal looting users' accounts, which motivated me to change all my accounts so that the PayPal-linked account is isolated from all others and only has a minimum balance. This guy has an opinion on everything, which maybe is what you meant by "interesting". I still have not left feedback on this transaction, as I don't know quite what to say. Not really a Negative experience but not exactly Positive either. They don't have a category for Interesting and Neutral always seems like a wimpy entry for those who can't make up their minds.

Regards,

Jerry Moos Houston, TX

----- Original Message ----- From: <GPVB1@cs.com> To: <classicrendezvous@bikelist.org> Sent: Saturday, January 31, 2004 9:34 AM Subject: Re: [CR] PayPal and German eBay Purchases

>Hi Jerry:
      >
      >I buy semi-regularly from non-US-based eBay sites/sellers, and it can
      indeed
      >take a very long time to receive the goods, unless they send via someone
      like
      >Fed-X, which can zoom stuff here in three or four days from darn near
      anywhere
      >on the planet!
      >
      >It regularly takes 1-3 months to receive goods from Europe, and most of
      those
      >are air shipments! Since about last October, it seems to be even slower
      than
      >it used to be.
      >Another issue with packages from Germany is how many Europeans write the
      >numeral "1" vs "7" - it doesn't ever confuse me, but USPS has sent stuff
      of mine
      >to 48703 instead of 48103 because they thought that's what they read, and
      that
      >added weeks to the shipment time, from the various date stamps that I saw
      on
      >the box, while they figured things out here Stateside.
      >
      >I track stuff received vs. not received with my Feedback page, but that
      only
      >lasts for 90 days, so occasionally something hasn't arrived yet when it is
      >about to scroll off of my FB page. That's a signal to me to get on that
      item with
      >the seller.
      >
      >Thus far, I have never failed to receive any item, but sometimes it takes
      a
      >whole lot of follow-up and hand-holding, and the shipping costs can easily
      >exceed the item price. I try to go for something on eBay that is located
      outside
      >the US only if it is really cool/rare or seems like a screaming deal
      (which
      >isn't very often!), or when I know and trust the seller. Otherwise, the
      time and
      >shipping costs just become too large and end up making a "good" deal into
      a
      >"poor" one....
      >
      >Charlys-auktionen is Klaus Jeworowski. No relation to Carsten as far as I
      >know. His auctions look like Carsten's IMO because Carsten's success (as
      cyclo24)
      >has created a bit of a micro-sized cottage industry on German eBay of
      folks
      >trying to cash in by selling "junky old bike parts" to us rich Amurricans.
      You
      >may well receive those items from Klaus a month or more from now....
      >
      >Being also of German descent myself (about 25%), I like the typical
      >thoroughness of German sellers (their packing prowess in general is
      awesome!), but as
      >always, check their FB - it will tell you most everything you want to
      know, or
      >at least enough to decide if it's worth dealing with them. My personal
      >"cut-off point" is 99% positive, and in general, I believe German eBayers
      have a
      >higher rating than your average American seller. There is of course that
      1%
      >globally that just seems to enjoy having a hassle in everything they do,
      and Germany
      >is not significantly different from the US in that respect. Check
      >Belgium-based "collalbo" if you want to see an "interesting" non-US
      seller. His stuff
      >always seems to "get lost in the mail - twice" - must be a statistical
      aberration
      >I guess...! ;-)
      >
      >I also try to deal with International sellers in their native language
      >whenever possible, which generally delights them, so that may help some
      too in my
      >particular case. Your actual litres/km may vary!
      >
      >Cheers,
      >
      >Greg Parker
      >Bicycle Classics
      >Ann Arbor, Michigan
      >
      >
      >>Date: Fri, 30 Jan 2004 21:52:13 -0600
      >>From: "jerrymoos" <jerrymoos@sbcglobal.net>
      >>To: <classicrendezvous@bikelist.org>
      >>Subject: [CR]PayPal and German eBay Purchases
      >>
      >>
      >>Well, the eBay saga continues. After the previously posted problems
      with
      >>Cyclo_Network, I also failed to receive any goods 5 weeks after paying
      >>another German seller, charley's-auktionen. The seller claimed no
      >>responsibility because I had not paid for insured shipping, and stated
      he
      >>had shipped on Dec29, but offered no proof. I again filed eBay and
      PayPal
      >>complaints just before the 30 day PayPal deadline. I received notice
      today
      >>that PayPal had determined the seller was at fault and had obtained a
      refund
      >>of $153 of the $160 price. This seller was offering goods very similar
      to
      >>Cyclo-Network and the format of the auction pages was also similar, so
      >>perhaps this is just another Cyclo-Network alias. The mail from Germany
      is
      >>very slow just now - it took me a month to receive a Peugeot from list
      >>member Kim Klakow. But apparently PayPal found there was something more
      >>than slow mail involved in the charly's-auktionen case.
      >>
      >>Being of German descent myself, it pains me, but I have concluded to
      avoid
      >>German eBay sellers in general, except for CR list members like Kim.
      The
      >>deals seem great, but the goods never arrive. I never had any doubts,
      on
      >>the other hand, that the bike from Kim would arrive. I've never been
      >>stiffed on a deal by a CR member, so I have a lot of trust in anyone who
      is
      >>an established list member.
      >>
      >>By the way, I still resent the way PayPal manipulates members into
      linking
      >>in bank accounts, but I have to admit, they are 2 for 2 in recovering
      all or
      >>most of my money in eBay fraud cases. Credit where credit is due.
      >>
      >>Regards,
      >>
      >>Jerry Moos
      >>Houston, TX