I've come to the point where I ask that a complete bike be shipped in two boxes, one box has just the frame with nothing else inside that can bang around and damage the frame, and everything else in another box. It's well worth the extra cost, especially on valuable bikes. Also ask that the box carrying the frame be double walled. I recently had a frame that was well protected inside a single walled box arrive with a 3" diameter hole punched through the box. Fortunately the pipe insulation saved the frame. A double walled box would most likely not have allowed the offending item to puncture through. Jay Van De Velde Seal Beach, CA
Mark Poore <rauler83@yahoo.com> wrote: Yesterday I received the second bike in a month that was damaged in shipping as a result of a poor packing job. I had asked both sellers to use pipe insulation to protect the frame and offered to cover the costs of the materials. The first seller said he would and the second assured me the bike would be protected then takes it to the UPS store to let them pack it. Both bikes arrived without the pipe insulation which would have protected the frames. The handle bars on the Fuso were on top of the top tube and on the Lemond the tubes were unprotected and both wheels taken off the bike. The damage here was from the cassette. I think if the future I will tell the seller I am not interested in the bike/frame unless they can assure me they will use pipe insulation. You can see the damage at
http://photos.yahoo.com/
Any thoughts on this?
My faith in the sellers word has been damaged more than the bikes.
Mark Poore
Slatyfork, WV
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