I know the move may have inconvenienced Garth, but I hasten to add that I have bought thousands of dollars of parts from Baron and Cecile over the years and NEVER had problem. Sometimes email response time or the infamous slow mail from Holland were a little frustrating, but the parts ALWAYS arrived, usually with a few little "freebies" thrown in. If anything was omitted or the wrong item sent, which almost never happened, Baron instantly made it good. He and Cecile will remain near the top of my "do business with any day" list.
Regards,
Jerry Moos Houston, TX
Mike Schmidt <mdschmidt@patmedia.net> wrote:
Garth,
Baron and the boys are moving to Santa Barbara CA which may explain the
business disruption
Mike Schmidt
Stirling, NJ
> It is with great sadness that I must inform list members that one of
> our own contributors is now on my "do not do business with list". About
> two months ago I paid by credit card for a NOS Superbe Pro Crank...
> ($90 plus shipping). I was informed that things might take a while.
> About two weeks ago, I e-mailed the shop owner that I have not yet
> received the crank, and asked for an explanation or help. Yesterday I
> informed him not to bother sending the crank, because the deafening
> silence lets me know that he probably just doesn't care. Another list
> member let me know that the seller is honest but just flaky. Honest or
> flaky, my options without any communication from him are limited. I
> have decided to contact the credit card company with copies of my
> e-mails and ask them to attempt a refund. This type of negligence on
> the part of the non-helpful seller makes the hobby of vintage bikes are
> bummer.
>
> Garth Libre in Miami Fl.