Phil & all,
I have purchased several items from The Sultan and he has always been fairly quick to answer questions and very honest in his descriptions. Sometimes too honest, and some good items go for low bids. I once purchased a derailleur from him that had a barely perceptible crack. Not really noticeable, but enough to discourage me from using it for anything except display. He fully refunded my money, including the shipping fee, and never asked for "confirmation." Brooks is an honest guy, and your experience seems a little out of the norm for him.
Galen Poole
Back in power in Jackson, MS
> Peter,
>
> I e-mailed my concerns about his packaging and product description and he
> didn't respond to that either. If anyone thinks I'm being harsh, see the
> feedback for "old, gray and definitely in the way". As several list
> members can attest, I pay promptly at auction's end. No one has ever had
> to chase me down for payment.
>
> Phil Sieg
> Knoxville, Tennessee
>
> Peter Jourdain wrote:
>
>>I have thrice e-mailed questions to The Sultan early
>>on during ebay auctions. In no case did he respond. He
>>has neat stuff, good photos and descriptions, but I
>>make it a practice of not buying from folk who do not
>>respond to simple inquiries. I would say he lost at
>>least a dozen sales from me for stems, wheelsets,
>>framesets, etc., because after three strikes I gave
>>up. I would like to buy from him, but I'm not sure he
>>understands who his best customers are or might
>>possibly be.
>>
>>Peter Jourdain
>>Whitewater, Wisconsin
>>
>>
>>
>>--- Jay Sexton <jvs@sonic.net> wrote:
>>
>>
>>>The Sultan is a friend of mine and has not yet
>>>joined the list, depite my urgings. However, I can vouch for him. I
>>>will
>>>pass on the concerns expressed here and I am sure he will consider them.
>>>He's an okay guy.
>>>
>>>He offered the Marinoni to me and I would have
>>>bought it if it was my size. It has been used. Not maintained the best
>>>during it's life, but not crashed either.
>>>
>>>I cannot recommend doing business with e-bay seller
>>>wwcyclery/profitcycling. When I sent a question
>>>about an item for sale, he was condescending towards me in reply. I
>>>responded in as objective a manner as I could, and he then petulantly
>>>blocked
>>>me from further bidding on his items.
>>>And a reminder.....next Saturday, the 17th is the
>>>Sonoma County Vintage ride. Be there or be square! E-mail me for
>>>details if interested.
>>>
>>>Jay Sexton
>>>Sebastopol, CA
>>>_______________________________________________
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>>>
>>>
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>>
>>
>>
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