Re: [CR]Re: buying/selling/departing

(Example: Framebuilders:Tony Beek)

Date: Wed, 24 May 2006 15:36:29 -0400
From: <oroboyz@aol.com>
In-Reply-To: <20060524191811.25620.qmail@web30901.mail.mud.yahoo.com>
Subject: Re: [CR]Re: buying/selling/departing
To: losgatos_dale@yahoo.com, classicrendezvous@bikelist.org


<< Some of us neglect to think that another (usually seller)'s time may be more important to them on a personal than business level, and because we have a credit card-ensured paypal account, we're somehow more "entitled" to expectations that are not common in most of the rest of the western world. Ask anyone who's been slapped with the reality of starting with a hobby and evolving (or attempting) it into a business. Customers can really suck, and some hobbiests just do not have the thick skin to take abuse by another when the other is convinced a source is there solely for a buyer's convenience.>>

Dale, I think you touch on a truth here (surprise!)

As a retailer, I long ago realized that with the selling come obligations... An obligation to answer seemingly endless questions... to sometimes endure redundant and even stupid questions without showing it... an obligation to properly and accurately represent what I am selling and an obligation to perform the transaction crisply. Novice sellers often simply are not prepared to fullfill those obligations. Yet they expect to be paid and paid promptly. Funny, huh?

Dale Brown cycles de ORO, Inc. 1410 Mill Street Greensboro, NC 27408 USA 336-274-5959 http://www.cyclesdeoro.com http://www.classicrendezvous.com Giant, Specialized, Orbea, Bianchi, Felt, Litespeed, Landshark, Colnago, Townie and other exotica. National Bicycle Dealers Association Board member

-----Original Message----- From: Dale B. Phelps <losgatos_dale@yahoo.com> To: classicrendezvous@bikelist.org Sent: Wed, 24 May 2006 12:18:11 -0700 (PDT) Subject: [CR]Re: buying/selling/departing

I would guess "the rub" is that some of us think "its about the bikes", some think its some form of "business", and some think the two can be mixed easily without consideration of the other party's perspective. I've said before that e-bay has item-specific forums where people can chit chat it up about the e-bay trade, and been roundly drubbed for that. I've also benefitted from members sharing freely of their insight and (rarely) their stuff!

Some of us neglect to think that another (usually seller)'s time may be more important to them on a personal than business level, and because we have a credit card-ensured paypal account, we're somehow more "entitled" to expectations that are not common in most of the rest of the western world. Ask anyone who's been slapped with the reality of starting with a hobby and evolving (or attempting) it into a business. Customers can really suck, and some hobbiests just do not have the thick skin to take abuse by another when the other is convinced a source is there solely for a buyer's convenience.

Most folks say the best thing about our hobby is the people involved, and in our cynical moments might also state thats the worst thing about it! -smile- But one certainly canNOT say the same two things for the dollar aspect of our hobby.

Content thats hardware-related: I'm looking for some 32 hole anodized SSC rims...ANYone got some?

Best,

phelpsie, NorCO

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