[CR]Poor experience with well known CR List member and eBay

(Example: History:Norris Lockley)

Date: Sat, 30 Jun 2007 11:27:56 -0700
From: "Jay Sexton" <jvs@sonic.net>
To: classicrendezvous@bikelist.org
References: <MONKEYFOODLVaryR7uF00004ab7@monkeyfood.nt.phred.org>
In-Reply-To:
Subject: [CR]Poor experience with well known CR List member and eBay

Dr. Paul Wilson said, among other things:

<Quote>

But when things go wrong, sometimes the true nature and class of the individual comes out.

<end of quote>

It works both ways Paul.

Jay Sexton Sebastopol, CA

At 05:55 -0700 06.30.2007, Dr. Paul J.Wilson wrote:
> >Hi All and Matteo,
> >I had a bad experience on eBay. The Seller is a CR list member that
> >is well known and probably well received by many and therefore, I
> >can expect many to reply on his behalf. I know I have appreciated
> >the many different auctions that he has had. Member or not, I think,
> >it is good for members to be aware of this troubling individual.
> >
> >Prologue:
> >I am sure many CR members have had terrific transactions with
> >Matteo. I too have had a few. But when things go wrong, sometimes
> >the true nature and class of the individual comes out. Many may
> >think my experience is petty, and in some aspects it is. However,
> >the source of my significant disturbance was Matteo poor attitude
> >and non-businessman like handling of the situation. In the end, I
> >concluded that Matteo felt he could handle my situation as he
> >pleased and without any repercussions. I may be just venting, but I
> >do feel better by sending out this email.
> >
> >Event:
> >This is an account of 100% of communications with Seller "Matteo
> >Brandi" <<mailto:cheroketz@libero.it>cheroketz@libero.it> AKA on
> >eBay "Yourstreetdealor"
> ><mailto:illfiorentino@aol.com>illfiorentino@aol.com, AKA Seller
> >Information Omar Rashid Fiesole, FI 50014 Italy
> >
> >Details for item number: 110129804232 Item title: vintage cinelli
> >sticker decal 1 ft long Item URL:
> ><<http://ebay.com/<blah>
> >End date: Saturday, May 26, 2007 13:31:11 PDT
> >
> >5-26-7 Won: You Won eBay Item: vintage cinelli sticker decal 1 ft
> >long (110129804232) >Described as NEW
> >
> >Date: Sun, 27 May 2007 06:43:16 -0700 Subject: Receipt for Your
> >Payment to <mailto:peltsone@yahoo.it>peltsone@yahoo.it To: Paul
> >Wilson <<mailto:paul@wilsondesigns.net>paul@wilsondesigns.net> From:
> >"<mailto:service@paypal.com>service@paypal.com"
> ><<mailto:service@paypal.com>service@paypal.com>
> >
> >Hi Matteo,
> >I am about to leave "negative feedback" for the Cinelli sticker.
> >Item number: 110129804232 The reason: The decal was shipped
> >folded resulting in a permanent flaw, and was a bit dirty. I thought
> >I should contact you before doing so. I can send a picture of the
> >decal as I received it if you wish. Paul
> >
> >Sellers message reads:
> >no need to leave negative feedback.please ship the decal to a friend
> >of mine in NJ,ill pay for shipping.i believe another one,that i can
> >ship.
> >Matteo
> >
> >Hi, Matteo
> >You seem to have rushed your response to me and left me with uncertainty.
> >Matteo, your message does not:
> >1. Say where to ship to your friend.
> >2. How you will repay me for shipping.
> >3. Your last sentence structure seems incomplete. Are you saying
> >that you think you may have another one you can provide?
> >Matteo, I don't want to ship the sticker, be out of money for the
> >sticker, out of money for shipping it, and then find out that you
> >really don't have another sticker. I would be willing to get another
> >sticker. But PLEASE take the time to address this issue clearly &
> >concisely so I don't waste any more time interpreting your message.
> >Thanks, Paul
> >
> >
> >Hi Matteo,
> >I still have not received your response to my response about the
> >poor condition of this decal. I want to put this issue to rest asap.
> >It has been about a week since our last email. Please respond asap.
> >Paul
> >
> >Matteo
> >I see that I do have a response, and it is dated 6-25-7. This is 6
> >days after my last request. Not a "service oriented" gesture on your
> >part. Your attitude throughout this transaction has been poor and
> >dismissal. I have done business with you in the past, but this
> >transaction stinks. How about something like this. "Oh, I am
> >terribly sorry for the problem and am pleased to remedy it quickly.
> >Here is what I will do immediately".
> >Yes, and I do stiffen when stiffed!
> >Do what you want to do about the refund. The money is not important,
> >but the feelings are!
> >Paul
> >
> >Paul
> >PLease,i say ,PLEASE,leave me a negative feedback.Im refunding th
> >emoney now plus the cover for s/h cost to Nj for the sticker.
> >Matteo
> >
> >
> >Here is what I left for feedback>>Item: New decal, shipped folded &
> >dirty. Communications slow & terrible attitude
> >
> >
> >
> >Final comments:
> >The item I won was cheap, but supposed to be new, & was received
> >poorly. I was more than fair when I complained to Matteo so that he
> >would have a chance to remedy the problem. He rushed a response that
> >left me unable to proceed without contacting him again. Time wasted,
> >but I had to contact him again. Matteo responded 6 days later with a
> >poor attitude. He has not apologized to this day. He is uncaring,
> >and apparently to busy to deal with a transaction that he has been
> >paid for, yet not too busy to place other auctions. It is his
> >attitude that I have such a problem with.
> >It has been my experience that people with Matteo's type of attitude
> >can be a significant problem whether the problem is over pennies or
> >thousands.
> >
> >I think without feedback such as mine contained herein, some people
> >will disrespect others just because they can. With poor feedback,
> >perhaps some of these people will be hesitant to carry on.
> >
> >Paul
> >Paul J. Wilson
> >Cell (408) 395-2020, Temecula, California>>(951) 587-3632, San Jose,
> >California 95124, USA>>(408) 377-1710