Re: [CR]Poor experience with well known CR List member and eBay seller

(Example: Framebuilders:Norman Taylor)

Date: Sat, 30 Jun 2007 15:19:26 -0700 (PDT)
From: "Derek Willburn" <morganx9@yahoo.com>
Subject: Re: [CR]Poor experience with well known CR List member and eBay seller
To: classicrendezvous@bikelist.org
In-Reply-To: <a0611043dc2abfcee25ce@[10.0.1.2]>


In Dr. Wilson's posting of communications with Matteo on this decal auction, I read no "bad" attitude from Matteo. Dr. Wilson is wrong about the matter and Matteo deserves an apology from him. Poeple like Matteo provide needed/wanted bicycles and parts that we in the vintage community hold dear. Cheers, Derek Willburn Long Beach, CA USA

--- "Dr. Paul J.Wilson" <paul@wilsondesigns.net> wrote:
> Hi All and Matteo,
> I had a bad experience on eBay. The Seller is a CR
> list member that
> is well known and probably well received by many and
> therefore, I can
> expect many to reply on his behalf. I know I have
> appreciated the
> many different auctions that he has had. Member or
> not, I think, it
> is good for members to be aware of this troubling
> individual.
>
> Prologue:
> I am sure many CR members have had terrific
> transactions with Matteo.
> I too have had a few. But when things go wrong,
> sometimes the true
> nature and class of the individual comes out. Many
> may think my
> experience is petty, and in some aspects it is.
> However, the source
> of my significant disturbance was Matteo poor
> attitude and
> non-businessman like handling of the situation. In
> the end, I
> concluded that Matteo felt he could handle my
> situation as he pleased
> and without any repercussions. I may be just
> venting, but I do feel
> better by sending out this email.
>
> Event:
> This is an account of 100% of communications with
> Seller "Matteo
> Brandi"
> <<mailto:cheroketz@libero.it>cheroketz@libero.it>
> AKA on
> eBay "Yourstreetdealor"
> <mailto:illfiorentino@aol.com>illfiorentino@aol.com,
> AKA Seller
> Information Omar Rashid Fiesole, FI 50014 Italy
>
> Details for item number: 110129804232 Item title:
> vintage cinelli
> sticker decal 1 ft long Item URL:
> <http://ebay.com/<blah
>
> End date: Saturday, May 26, 2007 13:31:11 PDT
>
> 5-26-7 Won: You Won eBay Item: vintage cinelli
> sticker decal 1 ft
> long (110129804232) >Described as NEW
>
> Date: Sun, 27 May 2007 06:43:16 -0700 Subject:
> Receipt for Your
> Payment to
> <mailto:peltsone@yahoo.it>peltsone@yahoo.it To:
> Paul
> Wilson
> <<mailto:paul@wilsondesigns.net>paul@wilsondesigns.net>
> From:
> "<mailto:service@paypal.com>service@paypal.com"
> <<mailto:service@paypal.com>service@paypal.com>
>
> Hi Matteo,
> I am about to leave "negative feedback" for the
> Cinelli sticker.
> Item number: 110129804232 The reason: The decal
> was shipped
> folded resulting in a permanent flaw, and was a bit
> dirty. I thought
> I should contact you before doing so. I can send a
> picture of the
> decal as I received it if you wish. Paul
>
> Sellers message reads:
> no need to leave negative feedback.please ship the
> decal to a friend
> of mine in NJ,ill pay for shipping.i believe another
> one,that i can
> ship.
> Matteo
>
> Hi, Matteo
> You seem to have rushed your response to me and left
> me with uncertainty.
> Matteo, your message does not:
> 1. Say where to ship to your friend.
> 2. How you will repay me for shipping.
> 3. Your last sentence structure seems incomplete.
> Are you saying that
> you think you may have another one you can provide?
> Matteo, I don't want to ship the sticker, be out of
> money for the
> sticker, out of money for shipping it, and then find
> out that you
> really don't have another sticker. I would be
> willing to get another
> sticker. But PLEASE take the time to address this
> issue clearly &
> concisely so I don't waste any more time
> interpreting your message.
> Thanks, Paul
>
>
> Hi Matteo,
> I still have not received your response to my
> response about the poor
> condition of this decal. I want to put this issue to
> rest asap. It
> has been about a week since our last email. Please
> respond asap. Paul
>
> Matteo
> I see that I do have a response, and it is dated
> 6-25-7. This is 6
> days after my last request. Not a "service oriented"
> gesture on your
> part. Your attitude throughout this transaction has
> been poor and
> dismissal. I have done business with you in the
> past, but this
> transaction stinks. How about something like this.
> "Oh, I am terribly
> sorry for the problem and am pleased to remedy it
> quickly. Here is
> what I will do immediately".
> Yes, and I do stiffen when stiffed!
> Do what you want to do about the refund. The money
> is not important,
> but the feelings are!
> Paul
>
> Paul
> PLease,i say ,PLEASE,leave me a negative feedback.Im
> refunding th
> emoney now plus the cover for s/h cost to Nj for the
> sticker.
> Matteo
>
>
> Here is what I left for feedback>>Item: New decal,
> shipped folded &
> dirty. Communications slow & terrible attitude
>
>
>
> Final comments:
> The item I won was cheap, but supposed to be new, &
> was received
> poorly. I was more than fair when I complained to
> Matteo so that he
> would have a chance to remedy the problem. He rushed
> a response that
> left me unable to proceed without contacting him
> again. Time wasted,
> but I had to contact him again. Matteo responded 6
> days later with a
> poor attitude. He has not apologized to this day. He
> is uncaring, and
> apparently to busy to deal with a transaction that
> he has been paid
> for, yet not too busy to place other auctions. It is
> his attitude
> that I have such a problem with.
> It has been my experience that people with Matteo's
> type of attitude
> can be a significant problem whether the problem is
> over pennies or
> thousands.
>
> I think without feedback such as mine contained
> herein, some people
> will disrespect others just because they can. With
> poor feedback,
> perhaps some of these people will be hesitant to
> carry on.
>
> Paul
> Paul J. Wilson
> Cell (408) 395-2020, Temecula, California>>(951)
> 587-3632,
> San Jose, California 95124, USA>>(408) 377-1710
>
> email:
> <mailto:paul@wilsondesigns.net>paul@wilsondesigns.net
>
> <http://www.wilsondesigns.net>http://www.wilsondesigns.net
>
> --
>
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> === message truncated ===

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