Based on first hand experience, I can confirm that when you relocate a business to another country, the unanticipated will likely be far greater than what was planned for. It can really be a major long term chore to get things in a smooth operational mode. Having to swim upstream against the strong current of the unexpected, the new logistics, what once had been a very important priority, that is proper serving your customers, can get shifted around to something to attend to after the sense of helplessness dissipates. If the business hangs in there for about three years, I think they can succeed.
Dennis Young
Hotaka, Japan
>
> Hi List,
>
> I wish to clarify some about Baron and Cecile,
>
> I think they do want to do right but either are doing it on a shoe
> string (computer crashes, lost parts, email confusion shipping and
> delivery problems sickness etc) or the organization is a huge
> endevor that is too demanding for there small crew.
>
> I have bought in the past with good results, Have been happy with
> their products. Even delivery. But towards the end early 2005, it
> just got too much to keep sending emails and make no real progress.
> If I would have kept at it I might have eventually got my parts.
> But after many many months I just let it go.
>
> Funny thing is the value was not great. I wish to make clear the
> value was small, that is primarily why I stopped. Do I think they
> purposefully did not plan on sending the parts, NO,most likely a
> well meaning mess-up, but the end result is the same.
>
> Dale is right, it is a tough business or many of us would be in
> it. BUT Good businesses know it is the small things handled that
> people remember. That is the best advertising!! I hope they do
> succeed and do wish them best. We need them to succeed as there are
> few willing to do their work.
>
> That said, if things turn around for them, I would consider buying
> their parts in person in the future.
>
> Craig Griffith
> San Luis Obispo, ca.
>
> USA