Re: [CR]EBAY: TA Headset for $600? -----senditnow? Send what....when? Part 2...

(Example: Framebuilders:Pino Morroni)

Date: Sat, 20 Jan 2007 21:20:21 -0800 (PST)
From: "Peter Jourdain" <pjourdain@yahoo.com>
Subject: Re: [CR]EBAY: TA Headset for $600? -----senditnow? Send what....when? Part 2...
To: Michael Schmidt <mdschmidt@patmedia.net>, Tom Dalton <tom_s_dalton@yahoo.com>, Classic Rendezvous <classicrendezvous@bikelist.org>
In-Reply-To: <C1D85B68.27DA%mdschmidt@patmedia.net>


Hi, Mike---

Thanks for those words. That's encouraging. I've heard people speak highly of them before, and I don't mean to assail their integrity. I'm also from the East Coast originally, have worked in New York and lived in New Jersey, and so I do understand a bit of the condensed abruptness that sometimes seems coincidental with Eastern urbanites.

But what I'm really addressing here the almost complete lack of description these dealers give of the goods they're selling AT A PREMIUM PRICE and the unavoidable impression this creates in the mind of a potential customer who doesn't know them personally. This is especially so when, coupled with the lack of description, they say, "What you see is what you get." And often what you see isn't all that clear.

My point is more along the line of this-----As a buyer, why should I have to play "20 Questions" simply to get the very fundamentals of a part's identity, condition and fitness for use down. If somebody's using that approach (unintentional though it may be), I have to wonder, Are they hiding something?

They may very well not be, but how do I know. With a hypothetical seller like that I fear that if I ask a question, "On the hub you're selling, I can't see the flange very well. Is it straight?" And they answer, "Yep. It's straight." And I later receive the hub and sure enough the flange is straight but it's full of spider cracks, are they going to say when I ask for a refund, "You didn't ask about spider cracks. You asked about the flange being straight. It was straight, so too bad. What you see is what you get."

As I say, the above scenario is strictly hypothetical, and I am not saying these guys would ever do such a thing, but these are the kind of musings that inevitably go through the mind of a prospective purchaser when info is not provided and the seller says, "It's all on you, buddy."

I think a seller should understand these things and eliminate 99% of this potential long-distance distrust by simply giving an adequate description and multiple photos which show the item in all its glory or lack thereof. It's not rocket science. Soupy Sales could do it. Why can't a lifelong dealer?

Cheers,

Peter Jourdain
Whitewater, Wisconsin USA


--- Michael Schmidt wrote:


> Peter, I know before that I was yanking senditnows
> chain on the TA headsets
> but they are straight as an arrow when it comes to
> selling stuff. Curtis and
> Joel are always more than fair. Sometimes the east
> coast persona may make
> it seem otherwise, but they are both good people.
>
> Mike Schmidt
> Stirling, NJ
> USA
>
>
>
>

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