[CR]shipping woes

(Example: Component Manufacturers:Cinelli)

To: classicrendezvous@bikelist.org
Date: Sat, 10 Nov 2007 17:56:47 -0500
From: <sgshaw@aol.com>
Subject: [CR]shipping woes

So I received the Masi that I've been looking for for a while.  It's a 74 Gran Criterium from Italy.  It was shipped in a single box with the wheels removed.  The rest of the bike was wrapped in bubble wrap includ ing the rear dérailleur which was still attached to the frame.  Th e box was in pretty tough shape, and when I unwrapped everything it was clea r that the RD had suffered significant damage.  Here are some pics of t he RD and the box.

http://www.wooljersey.com/gallery/sgshaw/Masi+Delivered/?g2_fromNavId=x3 aba8697

The bike is clearly not ridable as is.  The seller shipped this bike us ing the Italian postal service, so I assume that US Postal delivered it to m y door.  I'm not really sure what can be done about this.  Can the RD be taken apart and be bent back into a usable condition or am in he mark et for a Nuovo Record RD?

Do I have any recourse with the seller on ebay?  I do think the way in which the bike was packed led to the damage during shipping, although to be fair the box must have suffered a significant blow to have bent the deraille ur to this extent.

I'm sure this is not the first shipping horror story.  Any help would b e appreciated.

Steve Shaw
Millbury, MA USA