Wow.... That gives me a new and more positive impression of Paypal's oft maligned processing of irregularities. And very helpful for Cupertino Bike Shop.
Thanks Karen for that report.
Dale
Dale Brown Greensboro, North Carolina USA
-----Original Message----- From: krawls <krawls@visuallink.com> To: CR List <classicrendezvous@bikelist.org> Sent: Wed, Sep 30, 2009 6:30 am Subject: [CR] Stolen Campagnolo Items
Folks,
Unfortunately I was the buyer of one of the items stolen from the Cupertino Bike Shop. I filed a claim with PayPal stating the items were stolen and listed the case contact information.
Case # 09-248-275C Detective Gabriel Gonzalez #1934 Office of the Sheriff Santa Clara County 1601 South De Anza Blvd Cupertino, Ca 95014 Work # 408-868-6632
The money was quite quickly refunded into my PayPal account. Here is a copy of my instructions as to what to do next:
----------------------------------- What to Do Next ----------------------------------- By accepting this refund: You agree to notify your local law enforcement agency that you received a stolen item and will cooperate with their investigation. Upon request, you will provide PayPal with a copy of the law enforcement agencys written report. If the stolen item is not confiscated by a law enforcement agency or other entity, you are required to send it to the following address:
Attn: PayPal Buyer Protection Claim PayPal Returns PO Box 45951 Omaha, NE 68145-0951
In addition, you agree to assist PayPal if:
The seller appeals the result of your complaint; or If any civil or administrative action is taken relating in any way to this claim and/or transaction.
Thank you for your patience and continued cooperation.
Sincerely, Roxanne Protection Services Department PayPal, an eBay Company
I chose to send the items back to PayPal with Delivery Confirmation.
Hope this helps anyone else who may have purchased from this seller.
Karen Rawls
Winchester VA
USA