Re: [CR] cautionary tale about ebay and paypal

(Example: Framebuilders:Norman Taylor)

From: "accobra" <accobra@peoplepc.com>
To: <classicrendezvous@bikelist.org>
References: <v4nXJ5N1J000c434a@blu0-omc1-s7.blu0.hotmail.com> <BLU137-W527C7133D1332F7180D721C4CB0@phx.gbl>
In-Reply-To:
Date: Tue, 27 Jan 2009 10:36:35 -0600
Subject: Re: [CR] cautionary tale about ebay and paypal


Krister, thanks for the insight about recent selling on eBay. I too sell a lot on eBay (non-bike stuff so far) and I have had extremely good luck with people receiving items (or at least practically no claims of non-receipt). I always wondered if having the postal receipt with the date, zip code/country, and weight WOULD count for anything at all, especially for overseas where practically no one opts for insurance. But I guess having the receipt won't count for anything? I thought PayPal was lightening up on that issue for sellers sending stuff overseas??? No??

The policy I use when selling within the USA, is that if the item value goes over about $25, I either require the buyer to buy insurance, or more often I bake it into the shipping charge when I list the item & tell them in the description it will be sent via insured mail.

Of course that does nothing for overseas shipments. It's apparently still a gamble. Ugh.

Mark Winkelman
Dallas, Texas USA


----- Original Message -----
From: KRISTER KATSOGIANNOS
To: classicrendezvous@bikelist.org
Sent: Tuesday, January 27, 2009 10:16 AM
Subject: [CR] cautionary tail about ebay and paypal



>
>
>
> This might be of interest to the list members that sometimes sell our
> belov
> ed vintage bike parts to other enthusiasts all over the world. As a seller
> using ebay and paypal you have to take the full responsibility for the
> tran
> saction (this includes not giving the buyer the option to select the type
> o
> f shipping desired), for your own protection you can not offer a shipping
> option without tracking as stated by paypal ,otherwise you will be at a
> loss if the buyer claims they never received the package real or not .
> Havi
> ng a scanned copy of the postal recite of the the day the item was shipped
> including the country and the weight and the shipping cost does not count
> f
> or anything As a seller on ebay I have sold things al over the world and
> ne
> ver really had any problems , shipping to Japan most buyers do specifical
> ly not want any other option then basic airmail. The item shipped was
> sent
> to Italy , I guess I should have observed the occasional caution that I
> have seen from other sellers not to send to Italy. You think that the if
> yo
> u offer the buyer the option of basic shipping or insured shipping and
> they
> select the uninsured shipping they are knowingly taking a gamble and shoul
> d be responsible for their own actions, but apparently not so. It would b
> e interesting to hear of other people experiences Krister KatsogiannosSan
> A
> ntonio TX
>
>
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