Ebay/paypal's preferred option is to get the buyer to return the item for a full refund, even if there aren't really any grounds for pronouncing it "significantly not as described". That's the way it is on ebay uk, anyway. They don't want to get mixed up in nerdy arguments between people who probably know a hundred times more about the items being traded than they do. They reason that if they simply reverse the transaction, no one can complain.
However, the protocol is that the buyer pays the cost of return postage, which is a problem when the item comes from overseas. Buyer and seller can both be seriously out of pocket. I got a frame sent over from Wisconsin that was about as straight as my maternal grandfather Jack Donachy (known even to his friends as "Finsbury Fingers"), though the seller swore it was unimpeachable. I never sent it back because it would have cost me nearly 80 quid and I didn't trust the seller to do the refund even if I had. I built it up and rode it, just to see what it was like to ride a wonky frame, and fell off on the first downhill corner.
Giles O'Bryen London, UK
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Message: 7 Date: Sat, 26 Feb 2011 18:40:51 -0800 From: "mwlevy@earthlink.net" <mwlevy@earthlink.net> Subject: Re: [CR] Damaged " Bundles from Briton" To: "classicrendezvousbikelist.org" <classicrendezvous@bikelist.org> Message-ID: <410-22011202724051396@earthlink.net> Content-Type: text/plain; charset=US-ASCII
I belive that we are "two peoples separated by a common language"...I received my bike from London a couple of weeks ago..."Light surface rust" turned out to be the brazed on cable guides were nearly rusted thru... I guess thats surface rust... Michael Levy Woodland Hills CA Snow in theValley ?????
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