> I can recall the store manager at the time having > to "horse trade" with other LBS to obtain a "correct" > set of components to meet the byers expectation since > Raleigh did not send the correct set.. Which is why modern catalogues always include a disclaimer notice along the lines of "Specifications Subject To Change Without Notice..." Anyway, that sort of incident could not have happened in Italy. Assuming that we're talking about a eat post, stem or brake lever, the shop's proprietor would have said "sono uguale" or "quasi lo stesso" and that would have been the end of it. I experienced this myself at the Cicli Romeo shop in Rome. I probably spent two hours comparing Cinelli, TTT and ITM stems while the exasperated owner kept repeating "sono uguale" (to no avail). Of course he had no idea that, for my part, this was a spiritual decision rather than a technical one. Ciao, Fred Rednor - Arlington, Virginia
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