"PayPal kept telling me they were going to do whatever it took to make me a satisfied customer but they did absolutely nothing at all."
Paypal wasn't always this worthless when it came to assisting you. But now, what do you expect? They are owned by ebay, who bought them, because they were the very best online payment service. This came after ebay's own online service was a total disaster. ;-)
John in Boise
My own experience is that if you are defrauded you cannot expect any help
from PayPal in any matter at all. I had a non-E-Bay Hong Kong Video dealer
just screw me to the wall and I even had E-Mails from him blatantly
admitting it and yet PayPal would do nothing at all.
I now know much better how to deal with such matters. I always use a
credit card, not my bank account for such transactions and the next time it
happens I will have the credit card company deal with it. They all have
zero loss policies and a heck of a lot more clout than any individual
customer. When the credit card company has a dispute with someone like
this, they just take the money and then the other person basically has to
prove themselves innocent to get it back. PayPal kept telling me they were
going to do whatever it took to make me a satisfied customer but they did
absolutely nothing at all.
Tom Sanders
Lansing, Mi