[CR] PATIENCE IS A VIRTUE.

(Example: Bike Shops)

From: "Bob Hanson" <theonetrueBob@webtv.net>
Date: Wed, 3 Jan 2007 15:03:43 -0700
To: classicrendezvous@bikelist.org
Subject: [CR] PATIENCE IS A VIRTUE.


Okay, I'm the one who got this whole nasty thread started when I had innocently (not impatiently) asked if anyone had heard from BC and knew whether perhaps he was down with exhaustion from packing the huge recent shipment he had alluded to earlier, or perhaps had gone out of town for the holidays. This was after no communication for over 4 weeks.

However since the issue has been raised, I do think that a simple acknowledgement via email to reassure everyone as to the good intentions of ANY seller might suffice. All required would be a simple "form letter" reply to the effect of:

"Thanks, we just got your payment... we're really backed up now with a huge number of orders, so please be patient while we process them all in the order in which they were received."

Such a simple repeat e-mail to customers would likely make everyone perfectly content to patiently await shipment of their goods. It's just basic business etiquette and basic courtesy... and would also preempt masses of in-coming inquiries.

Personally, I have dealt with BC before and have always found him to be a very reliable and honest individual, and I never intended for my inquiry to escalate into a many days long bitching, complaining and reassuring session, wasting time and space on this Mailing List.

Bob Hanson Albuquerque, NM, USA

---------------------------------- John Crump wrote:
> I have read all the postings, with all the complaints > about getting the parts you need, First,about > Hilary now about Baron whats his name. Something is > WRONG with this picture, you are all trying to > refurbish 50 yr or so old machines, TRY Bikenashbar > or your local bike shop, see what they tell you. > These dealers,that you complain about, I am sure,are > NOT making a fortune, FINDING and then re selling to > you, for the most part they are as interested in > the vintage machines as you are, maybe if they > doubled the prices they charge, they could then hire > the help they need to get the odds and sods to you > in a timely manner. GO RIDE the bikes that you > allready have and spend your time wisely. let the > machine that needs the period correct, Whats a ma > call it for the thingmebob,SIT till it arrives, OR > go buy a new Trek or Colnago or what ever,that your > local bike shop or the discount stores have parts > for, BE thankfull that there are people,that are > taking the time and effort to locate all the parts > you need. So you can do your thing. Cheers, John > Crump OldpatientBrit, Parker, Co USA

---------------------------- Chuck Schmidt wrote:

I wouldn't characterize the postings as complaints. When money changes hands and people don't receive what they paid for it is no longer a "complaint." "Go ride your bike" isn't what I'd want to hear after I hadn't received what I paid for.

Chuck Schmidt
South Pasadena, CA USA