Exactly. The 30 day deadline puts buyers on a different continent in an impossible position. Either file the complaint at the deadline, when the goods may yet arrive, or fail to file and forfeit all rights. I've neve r filed a complaint against a fellow CR member and hopefully I wiil never d o so. But Steven has no problem retaliating against a fellow member on b ehalf of a total stranger who never asked for his involvement. Reminds m e of a Chinese proverb much quoted during the Vietnam War: "He who meddl es in a quarrel not his own is like he who kicks a sleeping dog."
Regards,
Jerry Moos
Big Spring, Texas, USA
From: John Betmanis <johnb@oxford.net> Subject: Re: [CR]Threats related to ebay by CR listmembers To: "CR" <Classicrendezvous@bikelist.org> Date: Saturday, November 29, 2008, 6:54 PM
At 10:41 AM 29/11/2008 -0800, Jerome & Elizabeth Moos wrote:
>So what rational person would block from bidding someone who has constiste
n
>tly not only performed his obligations, but also overlooked the other pers
o
>n's slow performance in delivering? Good question. The only thing I
c
>an imagine is that Steve did make good on a threat - now that we are talki
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>g about threats - to block me that he made several years ago, when I was f
o
>rced to file a PayPal complaint 1 day before the deadline for such complai
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>ts, when eBay purchases I had made from Germany failed to arrive after 29
d
>ays, 30 days being the deadline for PayPal complaints. The German selle
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> stated he had shipped the goods, but could not provide any sort of confir
m
>ation, and I had never dealt with him before. So I was not in a positio
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> to simply trust that the goods would arrive as I have done more than once
>for CR members in Europe, and by the way, European CR members have always
c
>ome through with the goods.
>
>So I reluctantly filed the complaint just before the deadline, as to fail
t
>o do so would have forfeited all my rights to recovery through PayPal.
T
>he goods did finally arrive after about 45 days, two weeks beyond the dead
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>ine, after I had received a not quite full refund through PayPal. I imm
e
>diately returned the refund to the seller, stating that I regretted that t
h
>e 30 day deadline imposed by PayPal had forced me to file the complaint wh
e
>n I did.
So I take it you were blocked because you were a "complainer". Nobody can blame you for opening a PayPal dispute before the deadline expired, especially if the cost of the undelivered goods was substantial. In my opinion, the deadline for transactions should be 90 days, not 30. A year ago I won a frame on one of Hilary Stone's auctions and it didn't arrive until well over a month, closer to two. I checked Hilary's feedback and saw that most from North America was about a month after bidding ended, so expecting delivery within PayPal's 30 day deadline would have been ludicrous. He most certainly didn't ship my frame within the 10 days he claims in his auctions and the fact the British postal service was on strike at the time didn't help. Since Hilary is a known and trusted seller, I didn't even think about raising a PayPal dispute inside the 30 days. On another occasion I'd won some brake levers from a French eBay seller. They never did arrive and when I contacted him he said he'd trace them, but never got back to me. That one I just wrote off because it was less than $20. I couldn't dispute it because it was long past 30 days. Like I said, the 30 day deadline is ridiculous. It should be 60, if not 90 days.
John Betmanis
Woodstock, Ontario
Canada