I had that problem shipping bikes years ago. Switched to Fed Ex and haven't had an issue since.
Rod Kronenberg Fort Collins, CO
-----Original Message----- From: classicrendezvous-bounces@bikelist.org [mailto:classicrendezvous-bounces@bikelist.org] On Behalf Of crumpy6204@aol.com Sent: Tuesday, October 27, 2009 10:35 AM To: classicrendezvous@bikelist.org Subject: [CR] UPS Insurance
Yesterday I went to the local UPS store in Parker. Co, to ship a pair of wheels that I sold to a list member.He requested insurance usually a buck or two extra, Well I packed the wheels in a box from the local bike shop in the manner I have been packing items all these years. The clerk at UPS said "Did WE pack these in OUR box?" " NO I did in my box" Well we can NOT insure them, they have to be packed by us in our box with at least 2" clearance all around them" So I had to un pack the bloody things have UPS pack them in there box $24.00 plus labour $10.00,shipping $30.00 for a total of $64.00 The buyer had paid me the $30.00 I THOUGHT! would cover the cost, SO I am now out $34.00 Would UPS honour insurance claims on items NOT packed by them in UPS boxes? Has anyone else run OR RODE into this before? Cheers John Crump OldpackitinBrit. Parker. Co USA